I bought this bed because I wanted a black metal bed that was high enough off the ground so I could store my shoe boxes underneath!!! I spoke with Sam on live chat and he gave me all of the measurements. It was the best price on the internet and definately the best customer service I have seen. They removed my old bed (down a terrible narrow set of stairs!!) which saved me a lot of hassle. The bed was slightly damaged on the bottom bar so I rang lovefurniture and they sorted it out straight away. A replacement part was delivered within a few days. Would definately recommend, the bed is beautiful and a great price!