"Im giving a 5 for the quality of the Bed and it is what been described from the website. The price is absolutely reasonable. But a NO for the customer service, I have spoken to an agent but we had problem with the wrong product being delivered, and then i have to chase them to get the right product be delivered and me having to do the chasing and make the calls and get the arrangement in place, because all my calls were never returned when i was putting into them. Because i bought several things from them over the last 2 to 3 years, but something has changed
in the way business it was set up, about a year maybe or 18 month ago and in the past the delivery was spot on, there was no errors, no mistakes but 2 of the 3 things i bought there were errors, there were problems with the delivery and not convenient in my end around getting their return calls .. something really changed, and it was hugely disappointing. The products, no issue or whatsoever, the price no issue, but the service and the returning of calls and the delivery was appalling. But they were helpful with the assembly. Everything else other than the bad-side..100% absolutely very happy!