yes very happy with this specially my daughter, The wardrobe i think it should be a little bit big, its kinda like you have to always bend. Very good for small spaces room so you have everything on it, you can make extra bed out of it whenever you have sleep over you can just pull out other bed. Very functional. One thing only not satisfied, just the wardrobe because she has to bend every time she use it, because i bought it, it's supposed to be for my teenage not really for the small ones, since my daughter is quite tall, maybe need a little bit need to redesign it maybe the wardrobe on the side or the ladder in the middle and that something to do with the balance.Absolutely suited to my 11 year old daughter, it fit okay okay to her but she's a bit taller than 4'11 but it's still perfect for her. Overall i'm happy with this , perfectly fit, good spacing and all the stuff. and i maybe suggest if they the they could put something soft around on the steps of ladder because it's kinda hard.
Delivery, i would give it a 4 because i have to run after the delivery guy to give actually the second mattress because he forgot it.
I would just suggest that maybe they would put more on the advertisement that they also do the build-service as well for us to know that we can pre-order with the bunk bed and put them together as well because i didn't know in the advertisement that it can be ordered as well since i called someone to assemble it for me.